Just about every organization has high maintenance employees. You know them as employees who require special levels of attention and time.
They like to debate every assignment or instruction. They blame others for their mistakes. They fail to meet their objectives. You want to sigh when they are headed in your direction!
Involvement in the coaching process enables a downward spiral to be corrected prior to free fall.
Coaching can also provide enhancement for even the most effective styles.
“I would like you to know that I do believe that your class helped get me a new job! I answered an ad and got to the interviewing process, when the Director of the program began asking me personality questions that sounded as though they had been taken out of your chapter! So I used my most recent knowledge and experience and answered them honestly…and a week later I was job offered! My title will be Senior Program Director [and my new office will be] THREE miles from my house!!! The interview process was one I have never experienced before. So I would like to personally thank YOU from the bottom of my heart! It was great having the knowledge to discern her motivation for certain questions. Thank you again! I will stay in touch.”Social Worker
A number of things can make an employee high maintenance.
- They could be in the wrong position.
- They may lack a connection to the vision or mission of the organization.
- The company’s recognition system may be ineffective for this employee.
The high-maintenance employee is likely to think that negative attention is better than no attention.
High-maintenance employees are a “direct hit” to the bottom line of a business. Each one can cost your organization from $20,000 to $100,000 or more in lost productivity, disruption, turnover, and employee dissatisfaction.
“Your manner of handling people and issues is truly professional. Never judgmental, but real humorous and so positive. We all came away with so much insight and knowledge.”Board Member
Futures can help you turn high maintenance employees into productive team members. Futures utilizes a proven action strategy that has worked in hundreds of organizations.
Contact Lin O’Neill at Futures Consulting to discuss how we can transform your high maintenance employees or call at 214.557.6555.